Privacy Policy

Written Document on the Handling of Personal Information

Why We Request Information

Customer personal information is the information we ask customers to provide when using the “Nature Tourism: Hata, Japan” service so that we can ship products and provide better service and marketing.

The Kinds of Information We Request

In order to provide better services, we will ask customers to provide personal information within the scope necessary to use the following services.

[Product Orders]
When purchasing a product on the “Nature Tourism: Hata, Japan” website, you will be asked to enter information about yourself, your order, and the shipping address.
Once the payment process is complete, your order will be processed based on the information provided, and you will be contacted to confirm your order. Some of the information we collect is shared with partner companies during the delivery process.
[Shipping Company: Yamato Transport]

[When Using the Inquiry Form]
We accept inquiries on products, help with purchase products, how to purchase, and other questions using our email inquiry form.
Information received through inquiries will be used to answer questions and comments directly.

Use & Provision of Personal Information

This website stores personal information responsibly and will not disclose or provide personal information to a third party unless required by law.
(*Excludes 4-1)
We will also not solicit customers through direct mail or telephone without consent.

Management of Personal Information

We take appropriate measures at all times to ensure the accuracy of customer information.
We also do everything in our power to prevent unauthorized access of customer information.
*1: Some of the personal information we receive from customers is shared with partner companies during the delivery process.
[Shipping Company: Yamato Transport]

In the case above, we will instruct our subcontractors to take proper care in managing personal information to avoid any leaks.

Use of Cookies

“Nature Tourism: Hata, Japan” uses cookies on some of its pages to make it more convenient for users revisiting the site.
When visiting a webpage, the web server sends a small piece of information (a cookie) to a computer and stores it on your hard drive.
On your next visit to the website, the site will read the cookie stored on your computer and display information you have entered previously under buyer information.
When using a computer other than your own, do not check the “Save the above information” box.

Contact Us

Nature Tourism: Hata, Japan

Email:info@hata-kochi.jp
Available 24 hours a day

Telephone No:0880-31-0233
Hours: 9:00 AM to 5:00 PM/ Closed Weekends and National Holidays

Fax No. 0880-31-0660
Available 24 hours a day

■ Disclaimer
Color and appearance of materials may differ slightly from the actual product due to the photography process.
Prices are subject to change without notice.